In 2020, the whole business world was forced to consider moving online and operating remotely whichever functions they could afford. This made some companies rely more heavily on conference call services, while others started considering this function for the very first time since their foundation. In the past, these tools were used occasionally but now, their use was so heavy that teams and managers finally got to see the full scope of their capabilities. As a result of this massive involuntary survey, here are some of the finds regarding the best conference call services for business.
Generally speaking, Zoom is the platform that has received the most attention during the lockdown. The main reason behind this is the fact that Zoom is perfect for large meetings. This has allowed enterprises to run some sort of workflow before they managed to organize smaller task groups or even figure out how to run their work remotely.
Another massive advantage of zoom is the fact that it’s completely free. Since it supports Google Calendar, you can organize scheduled events fairly easily. Most importantly, it’s easy to use and you can scale its use to the size of your business.
2. Google Hangouts
The main reason why Google Hangouts is such a great idea for hosting video meetings is its simplicity. You don’t have to make a new account, download anything or even use a plug-in of any kind. You already have a Google Account and you’re already using Google. Now, you’re just accessing one more of its functions. Inviting people is also quite easy, especially seeing as how you probably already have in your contacts the people you want to invite. In other words, for regular Google users, there’s nothing more convenient than Google Hangouts.
3. Redback Connect
Redback Connect provides its user with some of the highest quality audio-based conference call services available on the market. While a lot of these communication events are independently handled by in-house teams, there are so many benefits to professionally managed communication events. This ensures that any problems will be resolved immediately. All that the user has to do is access the communication through a single touch and focus on the content of the meeting. The privilege of ignoring the technical aspect of the meeting might be exactly what you need.
If your objective is to hold seminars, ClickMeeting is probably the go-to platform you should consider. For starters, it has a great interactive whiteboard that can help you illustrate any point and support it through visual means. It also has simultaneous chat translation, which facilitates communication during the meeting. Those who want to specialize in webinars will find it so easy to monetize on this platform. This is because it’s so efficiently connected to your PayPal. Transactions are so safe to process this way and the convenience gained through these means is simply unparalleled.
When looking for a team collaboration tool, you can’t get any better than Webex. The tool is free for up to 50 participants, which will tick the box for the majority of enterprises out there. It provides cloud storage options and has decent audio and video quality. If you’re looking for a business conference call that supports both audio and video calling, there’s really no downside to opting for this Cisco product. When it comes to cons, some argue that mobile compatibility isn’t that great. This may not seem that big but you would be surprised at how many people actually use mobile devices to attend these meetings. On the other hand, lag is pretty low.
As you can see, each of the above-listed tools has its own (situational) strengths and weaknesses. Just keep in mind that teams behind these tools listen to their community carefully and that they are working tirelessly in order to fix some of the downsides. At the same time, in order to further nurture the loyalty of their client base, they’re also trying to improve on some of their strengths. In other words, you need to figure out which of the tools is the best for you and be ready to switch in the future if some of these features and services change.